Top Talent Today
February 26, 2020

Top Talent Today

Casey Swink | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZipRecruiter

I currently use ZipRecruiter to post any open positions that my company has a need to fill. I am the only one out of my Human Resource department to use it but they all have access to it if needed. It's a great resource to review resumes of applicants and connect with any candidates if needed. I am able to make any changes to my open positions at any time if needed which is nice because if we are not getting many candidates we can try to make it more appealing to a certain pool of talent.

Pros

  • Quickly posts open positions.
  • Send my job openings to other great job sites.

Cons

  • Customer service always trying to up sell when you just want help.
  • Resume search seems to be outdated.
  • Quick hire-in rate.
  • Less time spent on recruiting.
I also use Indeed which is the nations leading job site with millions of job listings and millions of applicants. Applicants can upload their resumes or make a resume on Indeed and then apply to any position for free. As an applicant seeking employer, I can filter through these applicants, connect with them through Indeed and even send them rejection letters on the website as well. Indeed does a great job with up-to-date applicants which searching through resumes as well. ZipRecruiter does a great job with competing with Indeed by have a customer service representative available to chat instantly if needed. They can help you with getting your job more applicants by tailoring the position to certain talent pools. Also, ZipRecruiter has extra tools to make your position urgent which a great way to let applicants know you are ready to hire as soon as possible. No one likes a lengthy hiring process.
ZipRectuitier has a great customer service team available to you at any time. They are able to jump right into your position and track down what you're missing or what can help you stick out from the rest. With that being said, they have great suggestions on how to connect to certain talent pools since they are the professionals. Their only downfall is they are constantly trying to up sell you and if you're in a position like me, you have a certain budget to work with and not a lot of wiggle room.

Do you think ZipRecruiter delivers good value for the price?

Yes

Are you happy with ZipRecruiter's feature set?

Yes

Did ZipRecruiter live up to sales and marketing promises?

Yes

Did implementation of ZipRecruiter go as expected?

I wasn't involved with the implementation phase

Would you buy ZipRecruiter again?

Yes

ZipRecruiter is a great interactive source to use when trying to fill your company's positions. It allows you to quickly post your job and almost instantly start getting applicants for as many job slots as you may have. You can then connect with these applicants through ZipRecruiter or by yourself. It's a great way to get your company's name out there. The only thing I wish ZipRectuiter did better would be to track an applicant once you have reached out to them. You can rate applicants which is nice, but then they just sit there until you hire or close your position.

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