Zoho Moves the World

Right from the customer clicking into our website, we use our automated bot to have a chat (ZOBOT), then later we explain our services, by using Workflow we send them an email and send a Consent Email. After that, we send them a campaigns and newsletter to understand the customer's response to the product and behaviour of his timing. Later according to his 2 Months of Activity we prepare a Quote for the lead after a deep understanding. With the Lead Status, we send him a Quote, we follow up the Quote and close the deal by adding them in our accounts. Send again a service feedback and follow up on his feedback from KB and asap.

1. I use Lead.
2. Task builder.
3. Activity pending.
4. Zia to highlight our pending task.
5. Knowledgebase to enrich our customers.
6. Unfinished tasks to be completed.
7. Desk for supporting my client's tickets which now due to COVID my team provides a solution to my customers by using RADAR APP from Zoho.
8. Customer feedback is important reminders and calls.
9. Campaigns and following autoresponders to make them reach.
10. Zobot to address my clients' need, even we have implemented in our Sealog delivery SDK.

Everyone runs on Windows and Mac but Selaog runs on Zoho.