Overall Satisfaction with Zoho CRM Plus
Zoho CRM is used by our whole organisation. With our previous product, we had limited options for customising modules and workflows and a terrible helpdesk feature. Zoho CRM is incredibly flexible and configurable, which a fully functional helpdesk feature to suit our needs.
- Customisable
- Excellent Support
- Feature Rich
- Easy Interface
- Customer Portal
- Support on weekends costs extra
- Some basic features require custom code to work properly
- Cost is high
- Positive ROI where manual tasks have been cut down in man time since things are automated now.
Zoho is mid-priced and offers excellent features for the price compared to other CRMs.
Do you think Zoho CRM Plus delivers good value for the price?
Yes
Are you happy with Zoho CRM Plus's feature set?
Yes
Did Zoho CRM Plus live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM Plus go as expected?
Yes
Would you buy Zoho CRM Plus again?
Yes