I run my business and my life off of Zoho
Overall Satisfaction with Zoho CRM Plus
We use Zoho CRM Plus across about 7 users including 2 telemarketers, 2 outside salespeople and 2 support people. We use it for lead generation. We download a list of new business leads, specifically restaurants in Florida, and email and telemarket to them. We manage both our direct and our reseller sales channels with Zoho and, of course, our sales funnel of both deals we are looking to close and closed deals that need to be installed and activated.
It keeps me organized, allows me to see my Sales Funnel On Demand, and it allows me to market to both recruit new sales agents and new customers and more.
It keeps me organized, allows me to see my Sales Funnel On Demand, and it allows me to market to both recruit new sales agents and new customers and more.
Pros
- Email marketing
- Integration with phone system for call recording
- Sales funnel management
- Database of both customers, prospects, resellers and vendors
Cons
- Would like to be able to do better Customer Proposals through Zoho
- Integrated better with our processors management systems for app reporting
- Swiftpage ACT!
Looked at Salesforce and used Act! before. Salesforce was too expensive and not user-friendly, and I replaced Act! with Zoho.
Do you think Zoho CRM Plus delivers good value for the price?
Yes
Are you happy with Zoho CRM Plus's feature set?
Yes
Did Zoho CRM Plus live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM Plus go as expected?
Yes
Would you buy Zoho CRM Plus again?
Yes
Comments
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