TrustRadius
Good Analysis Tool, Could be better-looking
https://www.trustradius.com/business-intelligence-biZoho Analytics (formerly Zoho Reports)Unspecified7.5116101
Jarrett Nixon profile photo
February 23, 2016

Good Analysis Tool, Could be better-looking

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version

Professional

Overall Satisfaction with Zoho Reports

I'm the only one who uses Zoho Reports. I am using it to identify and better track key performance indicators for our business, to better understand what's working, and what's not.
  • It is able to pull together many different tables of data, without having to pay an IT consultant to do it.
  • I can quickly make changes, add or rearrange data myself. I feel I'd have to spend as much time explaining it to someone else than doing it myself. In our business, change comes quickly and often, and I was finding that past reporting tools couldn't keep up without a huge IT spend.
  • I know a little about databases, but am by no means a programmer. Zoho Reports allows me to manage and make sense of the data on my own
  • The design of the dashboards is a little clunky, and could be much improved by allowing a feed (without branding) to other tools.
  • This is very specific, but I do find some of the SQL functions available to be quite limited. In particular, I am currently struggling with how Zoho uses the "Join" function to bring two tables together - it doesn't seem to allow for the more specific "Inner" or "outer" joins.
  • I'd love to be able to automate and save specific snapshots in time. I have my data set to update regularly, and need to save pdfs of reports monthly. It might be possible to automate that process, but I haven't found a way yet.
I've used JSON feed and HTML, because those are the two live formats available from our management software. Zoho is quite good at importing data, scheduling feeds, and refresh. The wizard tool is quite intuitive (or seems to be, maybe I've just imported a lot of tables). My only struggles were due to the formatting that the other software puts on the JSON file.
I haven't opened it up to anyone else, really.
I think it's best suited when you have the ability to automate data coming out of an existing system, you have large amounts of data, and want to simplify and automate the regular process.
I used to spend (and have staff spend) a lot of time filtering, analyzing, and compiling spreadsheets. I've been able to automate that process.

Zoho Analytics Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
8
Drill-down analysis
10
Formatting capabilities
6
Report sharing and collaboration
9
Publish to Web
7
Publish to PDF
9
Report Delivery Scheduling
Not Rated
Multi-User Support (named login)
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Dedicated iOS Application
Not Rated
Dedicated Android Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated