Awesome Service
January 25, 2020

Awesome Service

Paul Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho is being used by our marketing dept to help manage multiple social media accounts, and it saves us a ton of time!
  • Awesome reporting.
  • Analytics.
  • Working with Yelp would be great.
  • Other platforms such as Trip Advisor would also help.
2 - Marketing & advertising
  • It's helped with reporting.
  • Helped with saving time.
The pricing was better and easier to set up.
Zoho is great for all small businesses and larger ones too.

Zoho Social Feature Ratings

Sentiment analysis
10
Broad channel coverage
9
Content planning and scheduling
9
Audience targeting
10
Content optimization
10
Automated routing and prioritization
10
Customer interaction histories
10
Lead generation
10
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Campaign success analytics
10
Competitor analysis
10
Role-based user permissions & privileges
10
Mobile access
10