Item: Zoho Social
Rating: 10
Author: Denise Eckert

Use Cases and Deployment Scope

I am currently using Zoho Social for scheduling and posting on all my social media platforms. It allows me to create and post in advance in an organized fashion. I use the calendar to see when my posts will be live. I am using the monitoring system to respond to any engagement and interactions that my posts create.

Pros and Cons

Easy scheduling
Cross platform posting
Monitoring engagement

Easier engagement responses. Ex. If I want to just like someone's post - I cannot do this.

Return on Investment

I have just started using it.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Usability

I am still learning how to use it. I am not aware of all it's features.

Support Rating

I have not had the need for support. I cannot comment on this until I do need support.

Likelihood to Recommend

It is a great platform for what I do - preschedule my social media content across many platforms. I can take a Facebook post and modify it for a Twitter account. I can pick and choose which platforms my posts will be scheduled to as some platforms I post to less than others. This software gives me a lot of flexibility.

Easy to Use - One Stop Social Media Manager

Overall Satisfaction with Zoho Social