Zoho is the first step to Social Media Marketing
April 09, 2025

Zoho is the first step to Social Media Marketing

Roshan D'souza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

It has helped us manage content and posting to different channels easy. Saved on time and resources while making it effective. The analytics module on the app is also helpful in reviewing and updating the content the viewers would like to read. If you need to start managing multiple channels Zoho Social would be the easy place for you to start on your journey. They have may other features too which I am reviewing and using as the days go by. Wish you all the best! @zohosocial

Pros

  • Word Count
  • Images
  • Video updates
  • Bulk uploads

Cons

  • They could be available on many more platforms apart from those that are popular
  • They need to improve on the error corrections process in the bulk upload
  • Nothing more that can be done better
  • Good Value for the amount charged
  • Ease of use and understanding
  • Comfort in bulk upload of images and videos for publishing
Overall Zoho has been good to the user, their functionality and services are at par with any other competitor. What sets them apart is the ease of use. There are some limitations to the usage but they cover up with their customer support. its a high 5 for the support and the services they have delivered.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

It is good for anyone who is starting on the journey and needs support and learning to understand the posting of different images and videos to social media channels. It gets limited in scoping when it comes to AI based messaging or editing of images to suit different channel requirements. This could be improved for intermediate to advance Social Media users.

Zoho Social Feature Ratings

9.0
Sentiment analysis
9
Broad channel coverage
9
9.0
Content planning and scheduling
9
Audience targeting
9
Content optimization
9
Workflow management
9
9.0
Automated routing and prioritization
9
Customer interaction histories
9
Bulk actions
9
9.0
Lead generation
9
Content marketing
9
9.0
Twitter
9
Facebook
9
LinkedIn
9
Google+
9
Instagram
9
9.0
Campaign success analytics
9
Real-time tracking
9
Competitor analysis
9
9.0
Role-based user permissions & privileges
9
Mobile access
9

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