Zoho Social free version review
April 09, 2025

Zoho Social free version review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We are Insurance Brokers and Zoho Social really helps in scheduling any number of posts across our social platforms. I'm still figuring out to use Google Business Page, otherwise rest all is so easy to carry out. The features and insights are very helpful. I wish we have more features on social sentiments.

Pros

  • posts scheduling across platforms
  • monitoring the new likes, connections

Cons

  • social sentiments
  • google business page needs some clarity
  • UI is very friendly
  • Having document for each topic and use case
Overall the usage is very friendly. The tool provides required information. I am currently using free version, and could not get access to other features or the other features are not visible. I am currently I'm happy with the performance of this tool.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

I could not get complete understanding of google business page handling with its posts and updates. I believe I need some more documents to go through. Social sentiments are something I'm very much looking for. We are Insurance Brokers and Zoho Social really helps in scheduling any number of posts across our social platforms. I'm still figuring out to use Google Business Page, otherwise rest all is so easy to carry out. The features and insights are very helpful. I wish we have more features on social sentiments.

Zoho Social Feature Ratings

Sentiment analysis
3
Broad channel coverage
7
Content planning and scheduling
10
Audience targeting
4
Content optimization
6
Workflow management
10
Automated routing and prioritization
5
Customer interaction histories
5
Bulk actions
10
Lead generation
5
Content marketing
5
Facebook
8
LinkedIn
8
Instagram
8

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