Thanks for keeping it free.
April 30, 2025

Thanks for keeping it free.

Ricky Foster | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Businesses seeking to simplify their social media management will find Zoho Social to be an exceptional tool. With its strong capabilities you can plan and share content on social media networks such as Facebook, Instagram, Twitter, LinkedIn, and Google My Business. The platform enables users to schedule future posts individually or in batches to maximize time efficiency. Zoho Social delivers post timing insights to maximize your content reach and audience engagement. The social listening feature stands out as it enables you to monitor brand mentions along with industry-specific keywords and competitor activities to gain immediate insights into your market environment. Through its engagement tools you can effectively communicate with your audience by managing comments and messages from your dashboard. Zoho Social delivers comprehensive analytics and reporting capabilities.

Pros

  • crm
  • automation
  • marketing

Cons

  • customer service
  • password recovery

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social Feature Ratings

Sentiment analysis
7
Broad channel coverage
6
Content planning and scheduling
5
Audience targeting
6
Content optimization
Not Rated
Workflow management
5
Automated routing and prioritization
6
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Lead generation
5
Content marketing
5
Twitter
5
Facebook
5
LinkedIn
5
Google+
5
Instagram
6

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