Zoom helps us zoom to the solution
March 23, 2017

Zoom helps us zoom to the solution

Alex Engel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

Zoom is being used by some of our consultants to run screen sharing services for our clients. We use it to address the challenge that all of our clients are remote.
  • Easy set up, meeting sharing, and call-in.
  • Easy participant/host management.
  • Fast.
  • Good recording capabilities.
  • Screen sharing toolbar is bulky and obtrusive.
  • Defaulting meetings to have the camera on can be surprising for clients and hosts.
  • Would appreciate a web-only interface for participants.
  • Zoom has helped us achieve cost savings, as it's definitely an affordable tool.
  • Clients seem to be more interested in screen sharing due to Zoom's ease of use.
Zoom seems to have the perfect balance of light and fast while maintaining a large suite of features.
Zoom is very well suited to small and quick screen sharing sessions or web conferences. Zoom could be less appropriate for large conferences where hosts poll the audience or collect questions.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
8
Meeting initiation
9
Record meetings / events
9
Desktop sharing
10
Live chat
8
User authentication
8
Participant roles & permissions
5