It doesn't get much better than this.
May 04, 2017

It doesn't get much better than this.

Rob Di Toro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

We are primarily using Zoom for meeting clients and partners outside of the organisation, but all of our internal meetings (which are fewer than our external) are hosted using the Zoom platform.
Zoom makes it simple to have high quality video conferencing on any device, without having to train the end user on how to use the platform – since it is so easy to use.
  • High Quality of Video, Audio, and Screen Sharing
  • Ease of use by end users
  • Ease of Implementation by IT
  • Clean and simple UI and UX
  • Would be great if they had the ability to securely sign documents within their platform
  • Made it easier to perform remote training
  • Improves relationships with clients and partners
  • Improved happiness and 'inclusiveness' of remote workers
Yes – they are simple to use and have a very intuitive and basic UI. Even the most 'technophobic' users feel comfortable using the platform and find it easy to share content in rooms wirelessly without even requiring you to start a meeting beforehand. The quality is great, and having a dedicated Zoom Room as a conference room platform adds wireless presentation abilities to guests and other members without requiring their own Zoom user account, or relying on third party collaboration software.
Quality is leagues above the competitors, much easier to use and implement, and the pricing (particularly for the Zoom Rooms configuration) is of a much higher value.
Suitable for teams of all sizes, in all use cases that we've come across. I cannot think of any deployment scenario or end-user experience where Zoom wouldn't be leading amongst the available options – it is easy to use, intuitive, and of excellent quality.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
9
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10