Zoom - easy video conferencing anyone can use
July 27, 2017

Zoom - easy video conferencing anyone can use

Shannon McNamara | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

Our entire organization uses Zoom - mainly for meetings with outside clients, but also for group meetings including remote employees. I have found that out of all of the video conferencing services I've used - Zoom is the easiest for people with no knowledge of it to install and use. It only takes a few minutes to set up - and we have only had a handful of technology-troubled people find issue with it.
  • Easy to install and use
  • Very quick log on and access into video conferences
  • Screen sharing and casting abilities are great
  • You have to download - cannot sync straight from web
  • Can only hold a few dozen people before you have to buy for larger quantity
  • Sometimes shaky connection
  • Helped massively with remote pitching to clients
  • Very positive help to connect with remote employees for conferences
  • Easy to pitch quickly and connect a client from phone to Zoom meeting
I do not use the Zoom rooms
I believe Zoom is best because it has a better connection and capabilities than Join.me, less download time and no need for a username creation unlike Skype, and for people who don't have a Gmail account or use Google that often, you can understand Zoom and easily download and use it without any needed prior information.
In areas where you want to share your screen with a variety of people that all use different laptops, computers, internet browsers, etc., Zoom is great because people from any technological background or program can all run the same Zoom app and use it together. You can sync multiple people from across the country, no matter what previous video conferencing tool they use.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
8
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
Not Rated
Participant roles & permissions
10