Excellent way to collaborate!
August 11, 2017

Excellent way to collaborate!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

We use Zoom for webinars and other events where we connect media with research institutions. We also use it to keep our international remote team connected. It is being used across the whole organization in different departments. We wanted to offer webinars and bring people together, and Zoom is a great tool.
  • Excellent customer service. Their team is always responsive and attentive.
  • Very easy to use and aims to think ahead offering different ways to join the meeting (phone, smartphone, PC, tablet).
  • Very intuitive and non-tech people friendly.
  • We would like to have a report of all the hours per account
  • Ability to add the personal Zoom room as a contact and be able to join in one click in the same room
  • Having the opportunity to add or remove sounds from alerts in the chat
  • We have improved our collaboration
  • Our customers are happy with the intuitive approach of the software
  • It has made our team more connected
It is quite effective and easy to use, as we host a weekly event and we are able to use the same Zoom room each time. This creates consistency and makes it easy for our recurring clients to join the events and also for our staff to be connected in one 'staff room'.
Zoom is an excellent tool for organizations who wish to host webinars, keep their teams close together, collaborate with colleagues. It might not be the best option when you have a lot of other 'heavy' software running as it tends to slow down the computer. We have to always have it on and I had to delete a few other programs.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
10
Desktop sharing
10
Live chat
3
Participant roles & permissions
Not Rated