Excellent way to collaborate!
August 11, 2017
Excellent way to collaborate!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
We use Zoom for webinars and other events where we connect media with research institutions. We also use it to keep our international remote team connected. It is being used across the whole organization in different departments. We wanted to offer webinars and bring people together, and Zoom is a great tool.
- Excellent customer service. Their team is always responsive and attentive.
- Very easy to use and aims to think ahead offering different ways to join the meeting (phone, smartphone, PC, tablet).
- Very intuitive and non-tech people friendly.
- We would like to have a report of all the hours per account
- Ability to add the personal Zoom room as a contact and be able to join in one click in the same room
- Having the opportunity to add or remove sounds from alerts in the chat
- We have improved our collaboration
- Our customers are happy with the intuitive approach of the software
- It has made our team more connected
It is quite effective and easy to use, as we host a weekly event and we are able to use the same Zoom room each time. This creates consistency and makes it easy for our recurring clients to join the events and also for our staff to be connected in one 'staff room'.