TrustRadius
Zoom is better than all the rest
https://www.trustradius.com/web-conferencingZoomUnspecified8.8903101
Dain Bigler profile photo
January 05, 2018

Zoom is better than all the rest

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Business

Overall Satisfaction with Zoom

Zoom is being used across our organization, especially in the sales organization. We were using another conferencing company, GoToMeeting (GTM), and having issues with connections on a frequent basis. Zoom has had a better connection since we have been using it which allows our team to utilize the video feature, which we could not before with GTM.
  • The video feature is great and easy to use.
  • Their connection process is much easier.
  • The fluidity of their platform is easy to use and aesthetics are nice.
  • When other notifications on your computer pop-up during the call it can mess up with Bluetooth headsets.
  • If you are logged into your own Zoom account and try to open another one sometimes it won't connect correctly.
  • Zoom has made our meetings go much smoother
  • We also achieved a small amount of cost savings
I have not used them yet.
I have used GoToMeeting, Webex, and Zoom. Zoom is by far the easiest to use and the most efficient. Their system is easier for users, the UI is better, and it's an easier download to get started compared to GTM and Webex.
Zoom is well suited when you are using it for sales calls. One reason is that you are able to show the prospect your face which "humanizes" yourself well over the phone. Another reason is sharing your screen is very easy to do and Zoom makes it easy for other people to share their screens also.

Zoom Feature Ratings

High quality audio
9
High quality video
10
Low bandwidth requirements
9
Desktop sharing
10
Whiteboards
7
Calendar integration
9
Meeting initiation
10
Integrates with social media
7
Record meetings / events
10
Slideshows
8
Live chat
9
Audience polling
Not Rated
Q&A
Not Rated
User authentication
8
Participant roles & permissions
9
Confidential attendee list
Not Rated