TrustRadius
Easy to use video conferencing software
https://www.trustradius.com/web-conferencingZoomUnspecified8.8877101
Robert Foreman profile photo
February 15, 2019

Easy to use video conferencing software

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Personal

Overall Satisfaction with Zoom

Zoom is a video conferencing tool. It allows you to host sessions with cloud-based software. I use it for a number of different ways. I can host training sessions online with teammates who work remotely. I will also use it with clients to discuss buying and marketing strategy. I use the free version.
  • Video conferencing.
  • HD quality.
  • Recordings and transcripts are available.
  • Video on smartphones is spotty.
  • Limited use of tools when on mobile.
  • Audio is choppy on a smartphone.
  • Cost effective - I use the free plan.
  • Efficient - saves time and makes meetings easier to schedule.
  • Improved collaboration - able to train teammates and consult with prospects easier.
I haven't yet.
There are a lot of options, both paid and free. I prefer Zoom over others because the software is very intuitive. I rarely have teammates or clients complain about using the software. I like being able to record the sessions so I can refer back to them when working up proposals or teammate evaluations.
Video conferencing is a great sales and marketing tool. Although my preference is to do in-house listing presentations, it can be effective when your clients live out of state or if their schedules make in-home visits difficult to plan. I can get clients online, provide them with the marketing presentation and discuss strategy and service without having to leave my home or office.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
7
Desktop sharing
10
Calendar integration
6
Meeting initiation
10
Record meetings / events
10
Slideshows
10
Live chat
10
Q&A
Not Rated
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10