Zoom is Awesome! No Complaints.
July 31, 2019

Zoom is Awesome! No Complaints.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

We use Zoom as our primary video conferencing platform. We have field offices across the globe, primarily in Africa and Central America. We were having streaming connectivity issues with our previous platform, and Zoom has really bridged those gaps. We have far fewer lost calls and technical issues. If I need to contact someone in Africa, I will definitely choose to use Zoom.
  • Super easy to use
  • Fewer dropped calls
  • Easy to add meeting links in Outlook
  • Difficult to access meetings from the main meeting panel, using the link is so much easier.
  • Recording of the meeting can take a while to compress/download.
  • Improved communication across multiple time zones.
  • Has made scheduling interviews much easier.
We previously used Skype and Skype for Business. We had constant connectivity issues, sound issues, and video issues. Basically, anything that could go wrong, did. Zoom doesn't take too much bandwidth and has kept the calls from lagging and video has never jerked on the screen. Even people using Zoom on mobile have liked it better.
We use Zoom for our all-staff meetings where people call from all over the world. Everyone has been able to access the meeting easily. We use it for department meetings, one on one meetings, there is really no situation Zoom can't handle. The chat window has been super helpful in all of our meetings.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Not Rated
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions