Zoom is the future!
August 01, 2019

Zoom is the future!

Snehal Bhakta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

We use Zoom as a tool to communicate with our employees remotely, conduct training, and host Q&A sessions they may have. It enables people to connect remotely and not be confined to traveling to a specific location. The flexible to conduct business has been the key reason why we enjoy using it and the feedback has been very positive.

Pros

  • Flexibility to be used on any platform...Mac, PC, phone, or tablet.
  • Ease of use and practically no software required.
  • Option to connect via the web or phone or both.

Cons

  • Better integration with calendar apps
  • More cloud storage
  • Ability to set meeting expirations for records and live meetings.
  • Communication has increased between employees.
  • Appreciation for the flexibility to conduct meetings.
  • Usage and attendance at training has increased.
Unfortunately, we have not used the Zoom Rooms feature.
Makes it easier to use then hangouts. No requirements with an email account or anything like that and the ability to use a dial-in number makes it more universal.
Zoom is great when you have people at multiple buildings or in different locations. Also, the ability to share publicly is limited in Zoom.

If everything you do is in one building, then it has limited application. Create a general public forum of content on Zoom with regards to meetings and training.

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
Mobile apps ()
Not Rated
10.0
High quality audio
10
High quality video
10
8.3
Calendar integration
6
Meeting initiation
10
Record meetings / events
9
10.0
Desktop sharing
10
10.0
Live chat
10
Online Events Security ()
Not Rated
Unified Communications Platform and Collaboration ()
Not Rated

Using Zoom

20000 - Education
2 - Mainly tech folks and the basics of computer software support.
  • Trainings
  • Meetings
  • Communication between employees
  • Record minutes of a meeting
  • Offer offsite flex schedule
  • No excuse not to join with both phone and internet options.
  • Interactions with customers
  • Sharing best practices publicly
  • Having an online conference
I've been a loyal customer for 5 years and absolutely love the product.

Comments

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