Love Zoom
August 01, 2019

Love Zoom

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

My organization also uses Skype for Business, but I have experience from Zoom in a previous job, and prefer the functionality and interface. I find it specifically useful because I collaborate with other organizations on multiple continents, and prefer Zoom. Right now I am the main user of Zoom in my organization, but I am trying to persuade others to use it too.
  • The screen share function.
  • The annotation function.
  • Controlling settings (e.g. mute).
  • A hands-up and chat function.
  • Automatic record function: I am sometimes deep into a call when I realize I did not press the record function. Having this automatically activated would be better.
  • Cost savings-- we're not having to make expensive international calls
  • Its ease of use makes it a very functional application.
Zoom works really well for all users, even in situations of poor connectivity. The additional benefit of being able to dial in via phone or computer makes it very convenient. The mobile app is also very useful for those who cannot access a computer.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions