Item: Zoom Workplace
Rating: 10
Author: Verified User

Overall Satisfaction with Zoom

Use Cases and Deployment Scope

My organization also uses Skype for Business, but I have experience from Zoom in a previous job, and prefer the functionality and interface. I find it specifically useful because I collaborate with other organizations on multiple continents, and prefer Zoom. Right now I am the main user of Zoom in my organization, but I am trying to persuade others to use it too.

Pros and Cons

Pros

The screen share function.
The annotation function.
Controlling settings (e.g. mute).
A hands-up and chat function.

Cons

Automatic record function: I am sometimes deep into a call when I realize I did not press the record function. Having this automatically activated would be better.

Return on Investment

Cost savings-- we're not having to make expensive international calls
Its ease of use makes it a very functional application.

Zoom Rooms

No.

Alternatives Considered

Not applicable.

Likelihood to Recommend

Zoom works really well for all users, even in situations of poor connectivity. The additional benefit of being able to dial in via phone or computer makes it very convenient. The mobile app is also very useful for those who cannot access a computer.

Zoom Workplace Feature Ratings

Comments

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