Zooming along with Zoom
Updated November 01, 2019

Zooming along with Zoom

Michelle Braun | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

Zoom allows our geographically-dispersed workforce to meet virtually in real-time. Also, record meetings for those who are not able to attend is useful.
  • I really like the mobile capabilities for Zoom; it's nice to be able to choose whether to attend a meeting using my laptop or my mobile phone.
  • When I'm using the mobile app to connect, I like that Zoom calls me - so I don't have to try and dial a number when I'm driving.
  • I love the "1 click" integration with iPhone (i.e. I just click the long dial-in number and code link and automatically get connected to Zoom.
  • The interface on my laptop isn't as user-friendly as it could be. Zoom always splits into 2 separate windows. It would be nice if all the functionality were contained in 1 window.
  • Virtual meetings allow us to reduce travel costs and connect our geographically-dispersed workforce.
Yes. Each conference room is different. Sometimes you can just click a button and the meeting starts, other times/rooms you have to dial a code. I'm not sure what causes the difference in Zoom Room access.
Zoom is more dependable than FreeConferenceCall.com; the latter sometimes looses internet connection.
Zoom's great for virtual meetings. Unfortunately, we're not able to use it for webinars - as it doesn't integrate with our LMS (Learning Management System), the way we need it to for compliance training (e.g. accurately port the Learner attendance and their answers to each polling question).

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
Desktop sharing
9
Live chat
8
User authentication
8
Participant roles & permissions
Not Rated