Zoom helps us ZOOM through training!
September 18, 2019

Zoom helps us ZOOM through training!

Sandy Breihan Sinclair | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

We use Zoom in my department when we need to share screens during a meeting that includes more than one location. This typically is used during training. It is helpful to be able to see a user's screen to show them how to use a system. This is much more productive than trying to complete system training via phone only.
  • It is user-friendly; easy to use.
  • It's intuitive; easy to navigate.
  • Using Zoom increases productivity; saves time.
  • I can't say that there is anything that is hard to use. The only issue I've run into is having the connection drop and having to get reconnected. I don't know if that happens as a result of an issue with Zoom or whether the issue is our internet connection.
  • We definitely see improved collaboration.
  • It's a time and frustration saver.
  • Increased productivity.
I have not used other products like Zoom.
Zoom is super for remote system training. Before we used Zoom, we would do this via phone and people had to try to verbally describe what they were seeing on their computer screen which can be very frustrating. Now, we can share screens and see what people are describing—just point and click while having a verbal conversation. This is a great timesaver and makes training so much easier.

Zoom Feature Ratings

Not Rated
High quality audio
Not Rated
High quality video
Calendar integration
Not Rated
Meeting initiation
Record meetings / events
Not Rated
Desktop sharing
Live chat
Not Rated
User authentication
Participant roles & permissions