Honest Zoom Reviews-An end users' voice from a company based in Tokyo Japan
October 15, 2019

Honest Zoom Reviews-An end users' voice from a company based in Tokyo Japan

Michael Lin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Zoom is being used in our company not only as a method for members to communicate internally, but we also use it to provide services to our client to hold teleconferences and tele-seminars (Webinars), which connects participants from all over Japan.
  • UI is very simple and easy to understand. Beginner to Zoom can jump right in and start using it easily.
  • Frequent updates available
  • Video and sound qualities are always being improved.
  • Webinar entry (Registration) form could include more functions.
  • Participants management could be more detailed
  • Japanese localization (Even it is already excellent.)
  • Collaborate with more online payment service to provide seminar participants more payment methods for paying registration fee. (There is only PayPal available currently.)
  • Cost savings
  • Allowed us to provide better quality telecommunication services to our clients
  • Improved our internal communication within company
User interface is much more simpler than other services. Users are not required to have advance knowledge about computers and can also enjoy the system.
Our company has staff who work at home. Therefore, Zoom is very suitable for staff to communicate with each other regardless the distance.

Zoom Feature Ratings

Not Rated
High quality audio
8
High quality video
6
Calendar integration
Not Rated
Meeting initiation
4
Record meetings / events
8
Desktop sharing
10
Live chat
8
User authentication
4
Participant roles & permissions
6