The conferencing tool to help your business be productive
October 15, 2019

The conferencing tool to help your business be productive

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We use Zoom across the entire organization and use it heavily every day. It allows our users globally to communicate face to face and collaborate more closely than they would otherwise be able to.
  • Video playback is smooth
  • Lots of choices for customization
  • More available options compared to other products on the market
  • Webinar has some limitations related to muting and unmuting attendees if the need arises
  • Zoom has allowed us to save money by switching from a competing product
  • Users can't attend two meetings at the same time (it's rare, but still a requested feature)
  • Employees tell us how much easier it is to start, join, and control meetings now
It's like Webex but an actual pleasure to use in comparison
If you need to meet with someone not in your office, it's a fantastic tool. It's less fantastic for things like remote support, but still just as capable as its competitors.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions