Zoom & Zoom Rooms - Ease of Use That is Out of This World
October 15, 2019

Zoom & Zoom Rooms - Ease of Use That is Out of This World

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Zoom is used across our national company for conferencing, meeting, and national, company-wide addresses. It has provided a cleaner and far more intuitive experience for all our teams and team members. Management is considerably easier and provides insight into use and performance that allows me as an administrator to better support my team members.
  • Ease of use with starting, scheduling, and sharing a meeting.
  • Looks incredibly sleek and modern - impressed all our team members during implementation and continues to impress guests.
  • With a company our size, hosting dual meetings is an essential feature for executives and their assistants, and right now it is a large burden we are having to support.
  • Cost savings.
  • Easy to roll out on a short schedule.
  • Easy for all TMs of all levels of comfort to become familiar with system.
We use Zoom Rooms paired with Polycom phones. They paired seamlessly and support is incredibly easy via the admin portal. Use is very intuitive for all levels of team members. Upgrading is very effortless. Aesthetically, Zoom Rooms are impressive and give us a more professional appearance to guests. Overall we are very impressed.
Zoom was the most cost-effective solution for our company, even considering the cost it took to rollout Zoom Rooms. Ease of use is out of this world when compared to WebEx - much easier to use and far more intuitive even for those who typically struggle wth new technology.
Zoom is well suited for companies that need a comprehensive package for conferencing and sharing. Maybe not so well suited for large scale companies that do unique video/audio/other conferences. We have several use cases where we have had to create fixes outside of the standard Zoom use in order to accommodate the style of meeting for live streaming. For example, presenting full screen in the room but streaming a video of the presenter with the screen behind them, all while using the phone in the room.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
Participant roles & permissions