Zoom Review
October 16, 2019

Zoom Review

Todd Plummer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar
  • Poly connector

Overall Satisfaction with Zoom

It is being used across the whole organization, for meetings and distance learning classes. Our Admin Department meetings are also done through Zoom. It allows for less travel time and helps to save money. It is used for remote teaching so instructors' lessons can be shared at several locations. It is also used for remote workers and the like as well.
  • Easy to start a meeting.
  • Capability to integrate with calendaring services.
  • Integrates with many other apps such as Kaltura.
  • Communicate more about new features that are available
  • Cost savings on travel have been positive.
  • Difficulty when using or displacing legacy equipment.
  • Improved collaboration with remote employees.
Hardware is better on Poly RPG but it is more expensive. BlueJeans' audio is better than Zoom but harder to operate.
  1. Well suited for meetings and classes.
  2. Less appropriate for foreign language calls due to lower quality audio (pots grade) in some areas.

Zoom Feature Ratings

Not Rated
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions