Zoom - Bringing Video and Audio Quality to the Next Level
October 16, 2019

Zoom - Bringing Video and Audio Quality to the Next Level

Courtney Gardner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Zoom helps us deliver IT and Business virtual training courses to students globally. We use it across the organization for this purpose.
  • Reliable video and audio.
  • Easy to use - "it just works".
  • Zoom provides a great partnership, ensuring your solution works well.
  • A simple optional walk-through when you begin a meeting where new features can be introduced. This would ensure users understand all of the new features.
  • Additional chat management features to ensure large or small sessions have an interactive chat experience without distracting the meeting facilitator.
  • Improved customer feedback on virtual meetings.
  • Increase our positive feedback on video and audio quality.
When utilizing all of the applications for voice, video, and screen-sharing, I have seen that Zoom is user-friendly for experienced and new users. In addition, we have seen that the quality of video and audio do not decrease when you are utilizing other features, such as screen-sharing.
Zoom is very well suited for most virtual communication needs including small to medium-sized meetings, one-on-one connections, or virtual training. I do not have any scenarios that I would list as less appropriate for Zoom to be utilized.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Not Rated
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions