Zoom Review -- An Excellent Global Conferencing Tool
October 16, 2019

Zoom Review -- An Excellent Global Conferencing Tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

We use it across the whole organization. It has proved to be very helpful as a communication tool in an increasingly global company.
  • Audio quality.
  • Conferencing with external partners.
  • Integration with Gmail and conference rooms.
  • Ease of use.
  • Additions: it should be standard for all Zoom meetings to have the functionality to call a phone directly.
  • Video quality.
  • Improved collaboration.
  • Improved relationships among global teams.
  • Easily able to host company-wide events and informational sessions.
It's greatly increased our ease of video conferencing.
Cisco WebEx is a very similar product and experience. However, Zoom is more cost-efficient and a better option for smaller organizations.
Zoom is very well-suited for international communication and web conferencing. It's less appropriate for video calls, as the quality is not strong.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
4
Calendar integration
10
Meeting initiation
7
Record meetings / events
3
Desktop sharing
9
Live chat
6
User authentication
5
Participant roles & permissions
5