Updated April 21, 2021


Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

With the changes we had to make with COVID-19, Zoom was a tool that we moved to because of its ease of use and something that we could have our users start using right away. My team had used it previously and we determined that it was the easiest option for our users to turn to.
  • Ease of use.
  • Flexability.
  • Cost.
  • Zoom bombers.
  • Security.
  • Changing terms.
  • Teaching.
  • Training.
  • Collaboration.
I think that Zoom and Webex are by far the two strongest in this industry and the features are similar. I think the capabilities are far superior to what you find with GoToMeeting and Blackboard Collaborate. I chose Zoom over the others for this specific group of users because of the ease of use.
I think Zoom provides a lot of flexibility and it is reasonably priced. I think it is good for doing online presentations both as the person presenting and the person(s) watching. The features of asking survey questions and breakout rooms are very helpful if you are using it for online instruction.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Not Rated
Participant roles & permissions