Zoom - very glamorous but not secure enough!
Updated July 28, 2021

Zoom - very glamorous but not secure enough!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We have used Zoom in our organization to evaluate it's features and compare it to a couple of existing platforms that are comparable to it. We have a requirement to have 2 technologies for a business use case so that if one is unavailable, we can use the other for redundancy.
  • Intuitive design
  • Easy to use App
  • Nice features catering to millennial and next gen user community
  • Security
  • lack of knowledge about development practices
  • Due to concerns around Zoom's security framework, we haven't made a decision to roll out Zoom to our most sensitive and customer facing employee population
We have used Zoom Rooms and found them to less user friendly as compared to some other applications that compete in the same arena. The lack of integrations with other 3rd party apps was a show stopper. Webex and Microsoft (their respective Teams products) are much more advanced in that department.
We do not use Zoom phone or the calling feature that comes with Zoom.
We found Zoom as an audio video meeting service / application to be as good or comparable to Webex Meetings. Both have their share of pros and cons. Zoom and Webex were our preferred apps over Microsoft Teams and Slack for a variety of reasons. But in the end, we do not use Microsoft Teams or Slack for meetings due to the lack of features specific to Meetings module.
At the onset of the COVID19 Pandemic, when Zoom became extremely popular, it's lack of security design exposed it to malicious attacks and hackers who were successful in what was popularly known as Zoom bombing. That Zoom managed add security layers after the fact was very concerning. It is good to see Zoom has managed to take care of that. But it will take some more proactive marketing and communication on the part of Zoom to make this a go to app for Large corporate customers to adopt.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions