This past year was difficult, but Zoom made it easy!
November 27, 2021

This past year was difficult, but Zoom made it easy!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

During Covid, Zoom has allowed our sales teams [to] connect in ways that would not have been possible without it. Whether it was for our immediate sales teams, cross-functional meetings across the organization, or even connecting with our European colleagues, Zoom made it easy to stay connected.
  • Connecting colleagues
  • Collaborating across functions
  • Boost team morale through chat
  • Lack of comment control
  • Occasional network errors during meetings
  • Quality of [the] video sometimes sub-par
  • Video conferencing
  • Company SKO's
  • Team meetings
  • Allowed me to generate over $300,000 in pipeline contribution through prospect meetings
  • Generate rapport with prospects over video rather than a phone
Skype is great for social interactions between friends and family, but when it came to the business setting, Zoom provides a [better] standard of excellence for prospecting and internal meetings.

Do you think Zoom delivers good value for the price?


Are you happy with Zoom's feature set?


Did Zoom live up to sales and marketing promises?


Did implementation of Zoom go as expected?


Would you buy Zoom again?


Zoom is well suited for any time you need to collaborate with a prospect or colleague. During the pandemic, Zoom was used on a daily basis to conduct call blitz's, share best practices, and/or meet with managers. Some of the more creative individuals at the company even hosted events, such as happy hours or trivia nights!

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions