Item: Zoom Workplace
Rating: 10
Author: Verified User

Overall Satisfaction with Zoom

Use Cases and Deployment Scope

During Covid, Zoom has allowed our sales teams [to] connect in ways that would not have been possible without it. Whether it was for our immediate sales teams, cross-functional meetings across the organization, or even connecting with our European colleagues, Zoom made it easy to stay connected.

Pros and Cons

Pros

Connecting colleagues
Collaborating across functions
Boost team morale through chat

Cons

Lack of comment control
Occasional network errors during meetings
Quality of [the] video sometimes sub-par

Most Important Features

Video conferencing
Company SKO's
Team meetings

Return on Investment

Allowed me to generate over $300,000 in pipeline contribution through prospect meetings
Generate rapport with prospects over video rather than a phone

Alternatives Considered

Skype

Skype is great for social interactions between friends and family, but when it came to the business setting, Zoom provides a [better] standard of excellence for prospecting and internal meetings.

Key Insights

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Other Software Used

ZoomInfo, LinkedIn Sales Navigator, SellHack

Likelihood to Recommend

Zoom is well suited for any time you need to collaborate with a prospect or colleague. During the pandemic, Zoom was used on a daily basis to conduct call blitz's, share best practices, and/or meet with managers. Some of the more creative individuals at the company even hosted events, such as happy hours or trivia nights!

Zoom Workplace Feature Ratings

Comments

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This past year was difficult, but Zoom made it easy!

Software Version

Modules Used