Best Communication App
November 24, 2021

Best Communication App

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

Zoom is used by our teams to communicate with clients/customers/teams outside of our organization to which we cannot connect because of organizational security and restriction on connecting people out of the organization. Among the multiple options available on the market, Zoom has proved to be the best communication channel. In addition to managing day-to-day tasks, Zoom can be used for client meetings, standing meetings, walkthroughs, etc. Besides the usual features like recording, screen sharing, chat, live streaming, etc., it has additional features which any communication channel should have.
  • Screen Sharing
  • Recording
  • Chatting
  • Rooms
  • Live Streaming
  • HD quality
  • Apps availability
  • The meetings will be over at a given time, and teams will need to rejoin the bridge again to continue.
  • Won't work with low bandwidth.
  • Live webinar.
  • Connect/chat with a larger group.
  • Different versions/apps availability.
  • Even though it is a small investment, it does have a positive impact on ROI, and people have the option to choose their plan based on their business requirements or the audiences they plan to reach.
  • It is the best investment you can make to grow your business with effective communication with clients in order to get more business.
Despite the availability of many tools like Zoom on the market, Zoom has made its presence and become the most valuable and loved tool. The tool has all the features that any other tool like this should have and provides a one-stop solution for all the demands any business could possibly have. In general, either screen sharing, recording, chatting, or arranging webinars might be necessary, or you might be able to use your cell phone for your meeting.

Do you think Zoom delivers good value for the price?


Are you happy with Zoom's feature set?


Did Zoom live up to sales and marketing promises?


Did implementation of Zoom go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom again?


A well-suited communication tool with no limitations. A wide range of features is available for a variety of professional needs. When most things are done online today, Zoom is a must-have tool whether you are teaching, working in IT, or running your own business. A great feature of this is that we can connect with a large group in a single window or do a live stream so that audience members can participate in the Q&A.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions