Using Zoom for Client Facing and Internal Team Meetings
Updated June 27, 2022

Using Zoom for Client Facing and Internal Team Meetings

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

I use Zoom for all client facing demonstrations/meetings. Ever since COVID struck the world, there was a huge need for video conference calls, and Zoom meets and exceeds that need. I am able to make it personal by showing my face, demonstrate the product just like I would if I was in person with the client, and record the meeting to send to the client post meeting or review it at a later date.
  • Demonstrations/screen sharing
  • Recordings
  • Showing my face
  • Clarity of my voice and other voices
  • Advanced settings are done through the website, I wish there was a way to edit advanced settings while im in a meeting on the app.
  • Wish I could see more faces all on one screen - I can see 25, but would be nice to view more since I have a big monitor.
  • When I am not using a second monitor (only using my laptop), I wish the speaker would be the headshot at the top if there are multiple people in a meeting. If John talks and he is at the top, but Kim begins talking, you need to scroll down to find Kim's face to view her speaking.
  • Screen share
  • Video share
  • Voice share
  • All sales calls are done via Zoom, so ROI is pretty large.
  • No more long days of traveling.
  • No more of just a voice on a phone, you can put a face to a name and voice.
Honestly not sure why someone would choose one over the other. I was told by my company that all client meetings need to be done on Zoom. They said internal can be conducted on Google Meet. All 3 applications are extremely similar.

Do you think Zoom delivers good value for the price?


Are you happy with Zoom's feature set?


Did Zoom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom again?


Zoom is well suited for customer facing calls and / or internal meetings / calls. I typically use Google Meet for quick one on one internal calls just because people logging into the meeting can quickly load into the meeting instead of it redirecting you to a separate application. Not necessary to use a different application - Zoom is perfectly fine, but it is just my preference.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions