The best Online Meeting Provider.
October 26, 2022

The best Online Meeting Provider.

Marcellous Wright, PMP® | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone

Overall Satisfaction with Zoom

Mostly used in leadership meeting sessions and one on one meetings. The biggest problem I experienced was the volume of people on meeting calls would cause a lag or delay in the call. This was not every time but mostly in all team meetings, which were once a month for the past year.
  • User Friendly for any user.
  • Good Video quality on calls.
  • Good tech support.
  • Mobile App needs upgrading.
  • Fonts should be a little bigger.
  • Need better options for iOS devices.
  • 24 hr access.
  • No worries on permissions or privileges.
  • No excuses to meet.
  • Good additional option for communications.
  • Easy to setup or conduct meetings.
  • Would like to see the option to record meetings.
Zoom is much better than using a source such as Vonage for business meeting solutions. The main reason would be Vonage has limits and can't always function properly when using a government computer. In those situations, one would need to use a mobile device. When it comes to Zoom, you can use it on any device with fewer problems and issues.

Do you think Zoom Workplace delivers good value for the price?

No

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

No

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Zoom is easier for small to medium size businesses to conduct meetings for remote and office employees. The best thing is the price point and user-friendly options are better than using Microsoft Teams to conduct meetings and conference calls with employees as well as leadership to make sure everyone is on task and in compliance.