The best Online Meeting Provider.
October 26, 2022

The best Online Meeting Provider.

Marcellous Wright, PMP® | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone

Overall Satisfaction with Zoom

Mostly used in leadership meeting sessions and one on one meetings. The biggest problem I experienced was the volume of people on meeting calls would cause a lag or delay in the call. This was not every time but mostly in all team meetings, which were once a month for the past year.
  • User Friendly for any user.
  • Good Video quality on calls.
  • Good tech support.
  • Mobile App needs upgrading.
  • Fonts should be a little bigger.
  • Need better options for iOS devices.
  • 24 hr access.
  • No worries on permissions or privileges.
  • No excuses to meet.
  • Good additional option for communications.
  • Easy to setup or conduct meetings.
  • Would like to see the option to record meetings.
Zoom is much better than using a source such as Vonage for business meeting solutions. The main reason would be Vonage has limits and can't always function properly when using a government computer. In those situations, one would need to use a mobile device. When it comes to Zoom, you can use it on any device with fewer problems and issues.

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Zoom is easier for small to medium size businesses to conduct meetings for remote and office employees. The best thing is the price point and user-friendly options are better than using Microsoft Teams to conduct meetings and conference calls with employees as well as leadership to make sure everyone is on task and in compliance.