Zoom Phone is a plus
March 01, 2022

Zoom Phone is a plus

Jim Schuman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zoom Phone

Zoom Phone is used not only for verbal phone calls, but to be able to follow along on any Zoom video calls whenever may be needed as well. It’s been helpful for the additional sharing of Excel, PowerPoint or Word materials whenever applicable and as may be needed on that call.
  • Audio quality
  • Video quality
  • Screen share
  • Better signal at times
  • Faster speeds use
  • Increased communication
  • Better sales meeting
  • Improved presentation
Zoom Phone is my primary choice

Do you think Zoom Phone delivers good value for the price?

Yes

Are you happy with Zoom Phone's feature set?

Yes

Did Zoom Phone live up to sales and marketing promises?

Yes

Did implementation of Zoom Phone go as expected?

Yes

Would you buy Zoom Phone again?

Yes

I think it’s well suited for most of our business applications. It’s limited only on the size of a phone versus any laptop or monitor

Zoom Phone Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call screening
Not Rated
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
Not Rated
Mobile app for iOS
10
Mobile app for Android
Not Rated