Zoom Workplace Review
June 03, 2024

Zoom Workplace Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

I use Zoom Workplace to meet with colleagues, management, and global contractors. It solves the issue of meeting face-to-face and allows us to talk about issues we face in real-time, which makes it easier to reach solutions. I use Zoom frequently, so Zoom Workplace is a great tool. I find it easy to navigate.

Pros

  • Makes it easy to start meetings
  • Makes it easy to join meetings
  • Provides great audio quality
  • Great screen share capabilities

Cons

  • Multiple screen share (not sure if this is offered or not, would I would love to use this feature!)
  • Improved collaboration
  • easy to navigate for external employees

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is great for meeting with peers and management. It is particularly useful for training sessions in real time. The record feature is very useful. It is great for meeting with people on different time zones, as I do almost daily. It is great for both large and small meetings as well.

Zoom Workplace Feature Ratings

Multi-level Interactive Voice Response (IVR)
9
Answering rules
9
Call recording
10
Call screening
10
Message alerts
10
Mobile app for iOS
9
High quality audio
9
High quality video
9
Meeting initiation
9
Record meetings / events
9
Desktop sharing
9
Participant roles & permissions
9

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