Zoom - Agency Review
August 05, 2024

Zoom - Agency Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Team Chat

Overall Satisfaction with Zoom Workplace

Our team uses Zoom Workplace for all video and call meetings with clients and internal teams.

Pros

  • Ease of Use for hosting meetings
  • Added capabilities for recordings & AI summaries
  • Slack integration

Cons

  • Lag with early attendee joiners
  • AI summaries still have some kinks but if you are in the meeting can discern the highlights
  • efficiency with virtual meetings
much easier to watch recording playbacks and skip to specific sections, etc.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

No

Great integrations with other software tools we are using easy to use and save down recordings, share, etc.

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
10.0
Mobile app for iOS
10
10.0
High quality audio
10
High quality video
10
9.3
Calendar integration
10
Meeting initiation
8
Record meetings / events
10
10.0
Desktop sharing
10
Online Events Collaboration ()
Not Rated
10.0
Participant roles & permissions
10
Unified Communications Platform and Collaboration ()
Not Rated

Comments

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