Zoom is Super User Friendly
Updated December 05, 2024

Zoom is Super User Friendly

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Rooms
  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

We use Zoom for Attorney/Client meetings just about every day. This allows our attorneys and even staff to be flexible in when and where they take meetings. We also use Zoom for various department and group meetings, which allows for great collaboration and aligns with our varying work from home schedules.

Pros

  • Video
  • Audio
  • Screen Share
  • Whiteboard

Cons

  • Only licensed accounts can schedule on behalf of
  • 40 minute meeting minimum made 60 minutes
  • updates happen pretty frequently, could be both positive and negative.
  • Improving flexibility and seamless meeting joining.
We have had Zoom since before the big C. it has always been very user friendly and quite easy to use and train. It has many of the same features as other apps, though we may not use them all. they are all present it seems.

Do you think Zoom Workplace delivers good value for the price?

Not sure

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

No

Need a meeting asap? launch Zoom, send an invite. Need to remote assist, launch Zoom, send invite, request control on user pc.

Zoom Workplace Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
10
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

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