Zoom in the workplace, more than just a meeting tool
December 10, 2024

Zoom in the workplace, more than just a meeting tool

Omar Salem | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Zoom Workplace

Zoom Workplace is used in our day to day operations for virtual meetings with both collogues in the organization and outside the organization. We also use it in 2 of our conference rooms, and have it set up on an iPad to allow for staff to join meetings with a simple click of a button on the iPad screen, using the zoom rooms app for connectivity to the screen/computer.

Pros

  • Great integration with tablets with computer for seamless connectivity
  • Ease of use, very friendly user interface
  • New features always being added such as integration with our desk phones, to take calls through the zoom app
  • Zoom Workplace has definitely improved our collaboration and was a life saver during the pandemic when we were all working fully remote.
The one AI feature I have used is the summary at the end of a meeting or during a meeting and it worked very well.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Well suited for taking meetings with multiple attendees. Useful as an extension of our desk phones for when we are away from our desk, to allow us to take calls Having a good app on a mobile device is very useful, allow for taking calls and meetings in remote locations.

Zoom Workplace Feature Ratings

Hosted PBX
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Voicemail Transcription
10
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10
Centralized communications management
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
10

Comments

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