Item: Zoom Workplace
Rating: 8
Author: Verified User

Overall Satisfaction with Zoom Workplace

Use Cases and Deployment Scope

We use Zoom Workplace for meetings, shareholder results, inbound and outbound calls.

Pros and Cons

Pros

Meetings with remote workers
First time meetings with new employee's and training

Cons

When new software updates are rolled out, when settings are changed that effect security and log ins for all meetings.

Return on Investment

Nothing that directly impacted, unless you count when we had to use Teams to do a shareholder meeting, since we couldn't edit the security settings we needed.

Alternatives Considered

Microsoft Teams, Google Meet and Slack

We actually pay for all those now, including Slack.

Key Insights

Do you think Zoom Workplace delivers good value for the price?

Not sure

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Other Software Used

Microsoft Teams, Slack, Google Meet, Microsoft 365 Business Premium

I think it's a great solution that does what it needs to do. I'm not sure with the price for each feature and some of the set backs from the security implemented It would be appropriate to reccomend to everyone.

Zoom Workplace Feature Ratings

Comments

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Quality Product for Implementation

Software Version

Modules Used