Zoom Workplace - A Great Collaboration Tool
December 10, 2024

Zoom Workplace - A Great Collaboration Tool

Mitchell Kashdan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms
  • Zoom Team Chat
  • Zoom Mail & Calendar

Overall Satisfaction with Zoom Workplace

At Beacon we use Zoom Workplace to schedule and hold meetings. We also use Zoom to setup, configure and manage our IP desk phones. Finally we also use Zoom for chats. Zoom promotes communication, collaboration and elevate employee and customer experiences all in one solution. It has simplified our online meetings with enterprise grade security

Pros

  • Meetings
  • chats
  • IP Phones

Cons

  • the virtual background feature
  • maybe the graphics
  • Great product
  • Great team collaborations
  • Saved lots of money on unnecessary travel for in person meetings
  • Chat is great for informal communications

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

It is very well suited for the 3 ways we use it: Meetings, chats, and Ip Phones. Zoom Workplace centralize meetings management which saves time and lead to high productivity in my organization. I find that the whiteboard feature is somewhat clunky and doe snot always work well during meetings.

Zoom Workplace Feature Ratings

Directory of employee names
9
Answering rules
8
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Business SMS/External Messaging
9
Voicemail Transcription
9
Mobile app for iOS
9
High quality audio
9
High quality video
9
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
Centralized communications management
8
Team messaging
9
Team document sharing
9

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