Zoom has been instrumental to our organization
January 01, 2025

Zoom has been instrumental to our organization

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom Workplace

We use Zoom as a meeting space since we are a 100% remote organization. We host 1-1 meetings, team meetings, and even webinars. Without Zoom it would be very difficult to operate our business.

Pros

  • Makes it easy for staff to stay connected
  • Makes it easy for staff to be productive
  • Allows for me to host operational meetings and conversations

Cons

  • To be honest there isn't anything I can think of
  • I find that Zoom is adding new features very often
  • Improved collaboration
  • Improved employee satisfaction
  • Cost savings since we don't need to pay for multiple applications
Zoom is far more user-friendly and has more features compared to Google Meet and Slack Huddles.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

It's well-suited for all the meetings I host. We also have Google where I can use Google Meet but I choose to add the Zoom integration. It's my preferred meeting tool.

Zoom Workplace Feature Ratings

10.0
Directory of employee names
10
10.0
Answering rules
Not Rated
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
Business SMS/External Messaging
Not Rated
Voicemail Transcription
10
Not Rated
Mobile app for Android
Not Rated
10.0
High quality audio
10
High quality video
10
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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