Couldn't imagine life without Zoom
January 01, 2025

Couldn't imagine life without Zoom

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

We use Zoom primarily to meet with students and work in a one-on-one and group course capacity with them. 100% of our workforce is remote, so we use Zoom for every meeting on every team.

Pros

  • The annotation and whiteboard tools
  • Transcript scrolling and search features
  • Ability to pause, stop, and start recordings
  • Screen sharing

Cons

  • The group meeting chat notifications on the app are annoying and hard to dismiss
  • In general it is a big lift to get other people on board using new Zoom tools when they are released
  • Can't speak to this because Zoom has always been a part of our business in my tenure.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Zoom is the perfect solution for online education
Zoom works less well for social get-togethers, which is a tough thing for our org. where everyone works from home

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
10.0
Mobile app for iOS
Not Rated
Mobile app for Android
10
8.0
High quality audio
8
High quality video
8
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
Not Rated
Participant roles & permissions
10
1.0
Centralized communications management
Not Rated
Team messaging
1
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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