Item: Zoom Workplace
Rating: 5
Author: Verified User

Overall Satisfaction with Zoom Workplace

Use Cases and Deployment Scope

Our commercial team uses Zoom Workplace only for external calls now.

Pros and Cons

Pros

Reliability
Noise cancellation
Integration with Slack and Google

Cons

Now an unnecessary expense with other applications we have (i.e. we are a Gmail customer so we get Google Meet for free). So we got rid of our paid license this year
Easier to share screen/present on Google Meet
Missing some of the 'fun' participation features that Google Meet has like the reactions, easy to launch a poll, etc.

Return on Investment

Use of use with external clients
Easy integration with other platforms

I think Zoom Workplace is great for external calls and necessary for anyone in Sales just because it is "universal" and most of our clients use Zoom Workplace. However, I don't think it is needed internally anymore UNLESS you don't have access to another video conferencing tool. We pay for the Microsoft suite, so we have access to teams, and we pay for Gmail, so we have access to Google Meet. It just didn't make sense for us to pay additionally for Zoom Workplace for internal use.

Zoom Workplace Feature Ratings

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Zoom Workplace review

Software Version

Modules Used

Overall Satisfaction with Zoom Workplace

Use Cases and Deployment Scope

Pros and Cons

Pros

Cons

Return on Investment

Key Insights

Do you think Zoom Workplace delivers good value for the price?

Are you happy with Zoom Workplace's feature set?

Did Zoom Workplace live up to sales and marketing promises?

Did implementation of Zoom Workplace go as expected?

Would you buy Zoom Workplace again?

Other Software Used

Likelihood to Recommend

Zoom Workplace Feature Ratings

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