Zoom Workplace Review
January 01, 2025

Zoom Workplace Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom Workplace

We primarily use Zoom Workplace to meet and collaborate with colleagues both local and remote. Zoom Workplace makes this seamless.

Pros

  • No performance issues like with Webex or Teams
  • Clear audio and video
  • Easy to use features for sharing screens and documents

Cons

  • Handle multiple monitors better
  • Make it easier to hide/move/unhide meeting controls while presenting
  • Hotkey support for muting and unmuting regardless of which application is in focus
  • Cost savings from not requiring travel to remote locations
  • Improved collaboration experience for remote employees
I think Zoom Workplace is about equivalent to the Webex suite. However, Microsoft has the edge due to the breadth of capabilities packaged with Microsoft 365/Entra.

Do you think Zoom Workplace delivers good value for the price?

Not sure

Are you happy with Zoom Workplace's feature set?

No

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

No

Zoom Workplace is great at hosting meetings however it does not have a full suite of collaboration tools like Microsoft or Cisco.

Zoom Workplace Feature Ratings

Not Rated
Mobile app for Android
7
High quality audio
8
High quality video
8
Calendar integration
7
Meeting initiation
7
Record meetings / events
7
Desktop sharing
7
Live chat
7
User authentication
7
Participant roles & permissions
7

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