Great product recommend
July 17, 2025

Great product recommend

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Scheduler

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace for large business meetings, as well as committee meetings. The committee meetings are for group conversations and deliberations. The large business meetings involve 100-200 people, with presentations, discussion, Q&A, and voting. We will also use Zoom Workplace to communicate among staff members, for work updates and etc.

Pros

  • Taking votes quickly during meetings
  • Able to send invitations to people to connect to an in-progress meeting
  • sending meeting invites ahead of a meeting

Cons

  • Hard to navigate all the settings
  • A lot of settings for the main profile and hard to keep up with all the changes and tweaks
  • cost savings
  • ease of use for members
  • ease of use for administration
  • saves time to plan and execute meetings via Zoom Workplace
I can never figure out Teams. I think Zoom Workplace is more user friendly. Zoom Workplace is more intuitive.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Appropriate for large and small meetings. Easy to use. Easy for people to connect.

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
10
High quality video
9
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
9
Centralized communications management
10
Team messaging
Not Rated
Team document sharing
10
Call and meeting analytics
9

Evaluating Zoom Workplace and Competitors

  • Cloud Solutions
  • Scalability
  • Ease of Use

Comments

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