Excellent meeting tool with upside around team communication as new features are added
October 22, 2025
Excellent meeting tool with upside around team communication as new features are added

Score 5 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Meetings & Chat
- Zoom Phone
- Zoom Team Chat
- Zoom Whiteboard
- Zoom Mail & Calendar
- Zoom AI Companion
- Zoom Scheduler
Overall Satisfaction with Zoom Workplace
We particularly use Zoom Meetings, but often use the chat mechanism and communication mechanism after meetings are done. The basic scope is that meetings are done outside of our main communications tool (Slack) due to how ubiquitous Zoom Workplace is. So, from that perspective, we often use the Zoom Assistant and chat mechanism to talk specifically about the meetings that just occurred.
Pros
- Keeping everything in one place
- Tying together meetings, transcripts, chats
- Settings management
Cons
- Would like to see more integrations
- Needs better management of channels
- Would like to see better control over meeting sharing settings
- Improved collaboration
- Excellent transcripts for review
- Pretty much universally available
Mainly it's been great after interviews to assess how our team is doing during interviews and also to regroup on key points. The transcripts have been surprisingly accurate. Same thing goes for technical meetings where folks haven't been able to join originally. The transcripts have been great, so would like to see more functionality around this in the future.
- Slack and Microsoft Teams
Zoom Workplace meetings, filters, etc. are much better than Slack and Teams. However, channels, DMs, and anything around conversations are far behind those platforms. Would really like to also see the platform push more towards being a broader workspace app first so that it looks like one immediately upon launch as opposed to being a meeting tool first.
Do you think Zoom Workplace delivers good value for the price?
Yes
Are you happy with Zoom Workplace's feature set?
Yes
Did Zoom Workplace live up to sales and marketing promises?
Yes
Did implementation of Zoom Workplace go as expected?
Yes
Would you buy Zoom Workplace again?
Yes

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