Zoom Workplace Review
February 23, 2026

Zoom Workplace Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar
  • Zoom Team Chat
  • Zoom Whiteboard

Overall Satisfaction with Zoom Workplace

we use Zoom Workplace as our main online meetings. the only problem that I faced is that I have 2 screens and the meeting is duplicate on both of the screen instead of just one

Pros

  • quality of audio and video
  • secured - it's very important for every organization
  • can connect apps and workflow that collaboration will be better

Cons

  • more various of apps , like a market place
  • move AI involved and suggestions
  • improve collaboration between my team and other teams
  • watch recorded Zoom for person who missed the important meeting
  • analyze the zoom meeting for analyze it later and makes improvements on online meeting
we are not using Zoom AI Companion at the moment
on Teams there's a limitation on how many people join , in Zoom we don't see it and it works perfect

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

I think that Zoom Workplace is the most modern app for sharing and collaboration online teams.
The apps that connect to teams is very important

Zoom Workplace Feature Ratings

Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
10
Answering rules
7
Call recording
10
Call screening
8
Message alerts
10
Mobile app for iOS
9
Mobile app for Android
9
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
10

Comments

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