Item: ZoomInfo Sales
Rating: 7
Author: Maria Velasco

Use Cases and Deployment Scope

The entire sales development department is utilizing ZoomInfo. It is very helpful with gaining more information about our accounts and clients we are prospecting.

Pros and Cons

Providing contact information for specific departments
Providing direct lines to wanted prospects

When exporting contacts (especially in a group), it does not choose the already existing account in Salesforce and it makes you manually look up the account for every contact. This is VERY annoying and time-consuming
Only allows you to export 25 contacts at a time

Return on Investment

Grew my contact database!!
Gave me more point of contacts for my accounts.

Alternatives Considered

DiscoverOrg and Outreach

Blended nicely with the tools already in place! Usually provides me with information I could not find on DiscoverOrg

As I mention in my review, exporting is very time-consuming because of not already automatically syncing to the previously existing account and being forced to manually change for every single contact. Biggest pain point.

They also have incorrect titles or profile information. This cost me a big mistake, as I booked a meeting with a prospect from the WRONG company of the WRONG territory, which lead me to get in trouble at work.

Very helpful tool so far!

Overall Satisfaction with ZoomInfo

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Other Software Used

Likelihood to Recommend

ZoomInfo Sales Feature Ratings