Perception of a user on how useful Zoominfo is
Updated November 23, 2021

Perception of a user on how useful Zoominfo is

VIKAS TIWARI (L.I.O.N) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

ZoomInfo is used in our BD department to fetch contact details of prospects leads we fetch after research from Sales Navigator. It is a nice tool on an average for getting details of dedicated people. It is useful when one knows the right people as information about that person can be fetched from Zoominfo. It also gives news of companies and market as well.
  • Contact information of dedicated point of contacts
  • Detailed company information available on Company info
  • Current news on market trends and companies
  • ZoomInfo needs to update their database more frequently as a person who has been in a company for months does not show up on Zoominfo in that company rather the previous one
  • ZoomInfo should have some integration with Sales navigator so that dedicated person could be found out using their LinkedIn url
  • Often the numbers and email addresses fetched from ZoomInfo are not accurate so either they should upload correct data or should not upload at all
  • If compared to the subscription charges with the revenue generated, the result is not satisfactory
  • Now-a-days the connections are made on LinkedIn and virtual meets so ZoomInfo is just another option
  • If the database is updated on regular basis then ZoomInfo may make a comeback against other software and tools like it in the market
If Sales navigator combined with other tools that offer contact information for free then it will eliminate the need of ZoomInfo as the ZoomInfo doesn't seem to be worth of spending thousands of dollars when the database is not updated regularly and contact details come out to be wrong.
ZoomInfo is well suited only if one has the exact details of the person they want contact information for. If this feature of ZoomInfo is kept aside then it doesn't stand a compared to it's subscription charges. If a company has a big team where a dedicated person can fetch contact information and share with team then it can be used else for a small team it might be too costly.

ZoomInfo Sales Feature Ratings

Advanced search
Identification of new leads
List quality
List upload/download
Ideal customer targeting
Load time/data access
Contact information
Company information
Industry information
Company/business profiles
Data hygiene
Automatic data refresh
Filters and segmentation
Sales email templates