Sales process improvement with quality leads and personalized messaging
March 24, 2022

Sales process improvement with quality leads and personalized messaging

Aakash Sheth (LSSGB) | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo Chat (formerly Insent)

ZoomInfo is a great collaboration tool in the sales department. It's great for determining prospected clients as it provides information from all angles. It provides information such as organization, provides information on what type of hardware and software they currently utilize, etc. We have integrated this tool with our CRM which helps us to collect detailed information about the accounts and prospects, identify the high-value accounts and optimize the sales cycle.
  • Integrates well with outlook.
  • Meetings with clients.
  • Targeting high-priority accounts is easier.
  • Limited options for integrations, you need to use tools like Automate.io in most cases.
  • Mobile access is missing.
  • Little better insight would be possible.
  • 360 degree information about client.
  • Break rooms.
  • Reasonable Pricing.
  • Easy to use.
  • Sales cycle improvement.
  • Personalized messaging.
  • Quality lead data.

Do you think ZoomInfo Chat delivers good value for the price?

Yes

Are you happy with ZoomInfo Chat's feature set?

Yes

Did ZoomInfo Chat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ZoomInfo Chat go as expected?

Yes

Would you buy ZoomInfo Chat again?

Yes

ZoomInfo Chat is well suited for the companies to increase the conversations both internal and external issues. It helps to shorten the sales cycle. The tool is very economical, thus it's great for early stage startups or small and medium businesses. This tool helps to improve the customer service experience as you are just a chat away.